Customer Service

We welcome enquiries and feedback to improve our services better. For any information we are at your disposal 7 days a week. You can call us during business hours (Monday-Friday 09:00 – 19:00; Saturday – Sunday 09:30 – 17:00 C.E.T).

You can contact us for any matter, by e-mail or phone (during business hours). Our customer service is at your disposal 24 hours on 7 days available, the number is printed on your transfer document. If you have questions about a previously made reservation, want rebook your trip? Flight times change?


The posting of transfer for the most popular routes are available online. It may happen that a desired route may not be among them. If desired, a transfer could be arranged. Send us an e-mail with the details of the required service to via our Contact form.

Contact Details

Use at your request below contact information. We try to answer e-mails as soon as possible, in individual cases, this may take up to 24 working hours.

UK: +44 1223 790179
Germany: +49 5161 7092800
WhatsApp: +49 151 47027097

7/24 Customer service number are on your booking confirmation.

Monday-Sunday 08:00 – 22:00 (CET)

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